Gulf Coast Vacation Rentals Inc.

Reviews

• Kira Beasley

  Jun, 06 2018
  ★ ☆ ☆ ☆ ☆
  My family rented a pet free condo for a week. Within a half hour of our arrival we were getting bitten by fleas. The condo was infested. We found dead and live fleas throughout the condo. When calling the company about it they told us to vacuum the entire condo. They made me feel as if it was my fault because their cleaning staff and inspector hadn't noticed anything. The following day they sent over a pest control guy. Within minutes his pant legs were covered with fleas. He told me that he would spray and we would have to be out for five hours at least. That wasn't a final solution though. He stated he would have to come back in about a week because the spray wouldn't kill the eggs or stop them from hatching. Because of all of this I asked for a refund. I was told that we would not be getting one as it was not considered an unforeseen circumstance as those would only apply to hurricanes. Long story short, our vacation was over in less than twenty-four hours because the company only cares about their money and not their customers. $3,000 and over thirty hours in travel time for nothing.

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